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f you want to inform us about bugs or suggest us a new feature, you can use a specialized request environment JIRA, which is available at support.trgiman.eu. You have to register in this system by the link below the login screen.

After registration, you can log in the JIRA request system. To enter a new request, select "Create new issue" in the top  menu.

In he first step choose the category of your request. These categories are:

  • Bug
  • Improvement
  • Task
  • New Feature

In the second step you should write a summary and description of the request. Please use the most exact and describing name of the request in the "Summary" field. Inappropriate summary is for example "Table error" or "Import doesn't work". The correct name should clearly identify the request like "Table - wrong displayed values after activating of the drill down". You cal also fill the "Environment" field, which localize the request. Then just describe (in detail) your request in the "Description" field. Confirm your request by the pressing the "Create" button.

 

Afterwards, you will be able to track the processing of your request on the same page. You can also make a screenshot of the screen (typically in case of bugs) and attach it to this request. If you want to do this, just click on the "Attach file" or "Attach screenshot" link in the left menu of your request. We will try to resolve all your suggestions as soon as possible.

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